Warranty

Your original JAYS AB product is covered by a warranty of twenty-four (24) months from the date of purchase of a brand
new, unused JAYS AB product by the original purchaser. JAYS AB guarantees that the product is free from faults in the
materials, design and workmanship when it was sold to the purchaser. If you are not able to submit the receipt when making
a warranty claim you may be obliged to pay for any repairs carried out. Proof of purchase must clearly state the date of
purchase, name of the product and authorized re-sellers details.

Limited Warranty Period
The product may include different parts and they may have different Warranty Periods. The different Warranty Periods for
this product are:

•• Twenty-four (24) months on the earphone external shell and internal components

•• Twelve (12) months on the cables and connectors

•• Six (6) months on accessories

The Warranty Period cannot be extended or renewed due to subsequent resale or replacement of the product. This Limited
Warranty does not affect your legal rights under your applicable national laws relating to the sale of consumer electronic
products. Defective parts replaced within the Limited Warranty Claim shall become the property of JAYS AB.

What is not covered by the Limited Warranty?

•• Faults caused by wear and tear, accident, dropping, mechanical damage, damp, moisture, chemical products,
abnormal impact damage or force majeure.

•• Modification or repair by you or third party without JAYS AB approval.

How to get Warranty Service

If you wish to make a Warranty Claim within the Limited Warranty Period, please contact the reseller of your product for
further help. (For products sold in the USA please see the distributor details at www.jays.se/retailers/retailers). You will need to provide proof of purchase and the affected part. Any defective parts covered by the Limited
Warranty will be repaired or replaced free of charge.

Replaced or repaired parts provided during the Warranty Period will be warranted for the remainder of the original Warranty
Period or for sixty (60) days from the date of repair or replacement, whichever is longer. For FAQ please visit www.jays.se.